Topic: Cyber Incident Response: Where Theory Meets Chaos
Presentation by: Charles Snyder, CISSP, CISA, CISM
Bio: Charles Snyder is Executive Director of CAI's Cybersecurity practice, where he leads cybersecurity compliance, technical, risk, and governance projects for clients across manufacturing, transportation, education, hospitality, and government sectors. With credentials including CISSP, CISA, CISM, PMP, and CBCP, Charles has over 20 years of experience in IT security, risk consulting, and project management. He has developed industry-first assessment tools, led penetration testing engagements, and designed comprehensive tabletop exercises for both executive and technical teams. A graduate of Rose-Hulman Institute of Technology (BSEE) and Eastern Kentucky University (MBA), Charles has authored numerous cybersecurity articles and spoken at regional, national, and international conferences with organizations including PMI, ISACA, and the MIS Training Institute.
Topic Abstract: When millions of Windows systems crashed simultaneously from a security tool meant to protect them, or when two major casinos fell victim to sophisticated social engineering attacks on the same day, the carefully crafted incident response plans met their ultimate test. This talk takes you inside real-world cybersecurity incidents—from the $5.4 billion CrowdStrike outage to casino breaches that paralyzed operations—to reveal what actually happens when theory collides with chaos.
Drawing from hands-on experience leading incident response efforts across multiple industries, this presentation explores the complete incident response lifecycle while examining critical lessons learned from major breaches. Discover how even the most prepared organizations struggle with overlooked gaps like physical access to crashed systems, why tabletop exercises matter more than ever, and how AI is fundamentally changing both the threat landscape and defensive capabilities. Whether you're beginning your cybersecurity journey or deepening your technical expertise, you'll gain practical insights into the skills, frameworks, and critical thinking that separate effective incident response from costly failures.
Sponsor: ISACA Kentuckiana
Locations:
We would like to thank Dean Dorton for hosting their facilities for our event!
(Option 1) In-Person: Dean Dorton - Louisville
435 N Whittington Pkwy Suite 400, Louisville, KY 40222
(Option 2) In-Person Remote Viewing: : Dean Dorton - Lexington
250 W Main St #1400, Lexington, KY 40507
(Option 3) Remote Viewing: Video Conference link available at checkout. *Note - the actual link to the remote viewing session will be in the ticket emailed from Eventbrite to your Eventbrite registered email, so make sure you retain that email which will have the link to the URL.
Time
The meeting will be from 11:30 AM - 1:00 PM Eastern. Lunch will be provided.
RSVP appreciated!
Preregistration is appreciated for us to order the correct amount of food.
CPE Credits
ISACA Kentuckiana members with confirmed attendance of this event are eligible for 1 CPE credit