Dear Members, Greetings! Hope everyone is staying safe and well during this pandemic outbreak.With the recent RMCO phase taking into effect and after hearing back some of the member’s feedback, ISACA Malaysia Chapter is excited to be able to kick start back our on-site chapter’s members events by having a unique half day talk on IT Service Management – ISO/IEC 20000-1.The third edition of ISO/IEC 20000-1 standard has been developed to help organizations better respond to today’s business environment and increasing service requirements. This standard will help your organization to improve the effectiveness of your service management system (SMS) so you can deliver high quality, reliable services to your customers.This member talk will aim to provide the following learning for attendees:
The speaker for this half day talk will be Cik Wan Nasra Wan Firuz, whom has more than 17 years working experience in ICT related industry which 8 years in management system audits.As seats are LIMITED, more so during the RMCO period whereby we need to adhere to strict SOPs from the venue, please register ASAP to secure yourself a seat. Each delegate will be entitled to earn 3 CPE points.For more details and registration, please visit here.