Information System Administrator

Information System Administrator 

Enforcement Branch

Permanent, Full-Time

File #22-70

Grow your career and make a difference working at the OSC!

Who We Are

The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontario’s capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The mandate of the OSC is to provide protection to investors from unfair, improper or fraudulent practices, to foster fair, efficient and competitive capital markets and confidence in the capital markets, to foster capital formation, and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy, operational, adjudication and enforcement work. The OSC also contributes to national and global securities regulation development.

We offer a diverse, fair and flexible work environment and take pride in our challenging and rewarding work.

The Enforcement Branch supports the OSC in delivering fair, vigorous and timely enforcement. The Enforcement Branch investigates and litigates breaches of securities laws in Ontario. Staff works closely with other securities regulators, self-regulatory organizations and law-enforcement agencies to enhance initiatives to fight misconduct. A strong enforcement presence assists in protecting investors from unfair, improper or fraudulent practices and in fostering fair and efficient markets.

Summary

The Business Analytics and Solutions Unit of the Enforcement Branch is currently recruiting for an Information System Administrator to administer, maintain and support the Enforcement databases, applications, Time Management and Domino Document Management systems. The Information Systems Administrator is also responsible for providing direct data management support in file management, manipulating the data to help prepare for cases, and projects, preparing staff time reports and statistical spreadsheets, managing and monitoring quality control for the entire branch, as well as any hands-on training or on-call help desk support.

What Will You Do?

Database Support and Utilization 

  • Provide direct data management support in opening/closing files, staff assignments for the various teams within the Enforcement Branch for all enforcement databases
  • Assist, as needed, with data input and clean-up resulting from branch initiatives 
  • Administer related systems and ongoing maintenance relating to file work, including the Cease Trade Order Database, the Disciplined Persons Database and the National Registration Database, Time Management, and Domino
  • Provide user assistance and support, including helping respond to requests pursuant to the Freedom of Information and Protection of Privacy Act or any case-specific reporting that is requested

Database and Application Access 

  • Manage and monitor branch systems, including access levels and usage 
  • Regularly liaise with IT for implementation of system applications, security enhancements and improvements (i.e., reports, formats, system contents), evaluation and testing of systems
  • Monitor database performance, implement changes, and apply new patches and versions when required
  • Make requests to add/remove users from applications and databases
  • Support BAS team analyst staff for any implementation of system applications, enhancements, etc. 
  • Assist in test system design, functions, performance, and features
  • Respond to technical support requests, provide helpdesk support services, and assist in providing timely resolution to system problems and difficulties 

Quality Control and Training 

  • Provide ongoing data quality and integrity data monitoring
  • Provide reports with recommendations for management and to improve training
  • Determine, enforce, and document database policies, procedures, and standards
  • Offer recommendations for system improvements or enhancements with respect to process, database improvements, system contents, or new types of reports
  • Where needed, produce manual reports and spreadsheets to support Enforcement file work 
  • Facilitate training courses for users according to their individual job requirements by demonstrating how the systems work and how systems can be used properly

What Do You Need to Be Successful?

  • Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent
  • 3-5 years’ experience working in financial services or a government agency, with a focus on working in frontline IT function or database administration role
  • Experience in managing confidential database solutions and applications
  • Experience in data management and quality control 
  • Knowledge of system changes or enhancements is considered an asset
  • Experience with Microsoft Dynamics, Cloud-based applications, Tableau, MS SharePoint, MS Excel is preferred, and with Lotus Notes is an asset
  • Strong attention to detail
  • Experience with management of database applications
  • Ability to work with minimal supervision
  • Ability to work independently within a team environment
  • Ability to prioritize tasks and duties, meet strict deadlines, as well as change or substitute tasks to meet fluctuating demands
  • Strong decision-making and problem-solving skills
  • Ability to resolve end-user issues in a timely and efficient manner
  • Clear and concise communication skills, both verbal and written

Grow your career and make a difference working at the OSC!

Apply online, at https://www.osc.ca/en/about-us/careers-osc, by Friday, October 7, 2022 at 11:59 pm.

We thank all applicants for their interest in the Ontario Securities Commission. We will contact those selected for an interview.

Inclusion and Diversity at the OSC 

The OSC is committed to diversity and providing an inclusive workplace. It is our priority to ensure employment opportunities are visible and barrier-free to all under-represented groups, including, but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ2S community, to achieve an employee demographic profile reflective of the demographic profile of Ontarians. 

The OSC is a proud partner with the following organizations: BlackNorth Initiativehttps://blacknorth.ca/ >, Canadian Centre for Diversity and Inclusionhttps://ccdi.ca/ >, and Pride at Work Canadahttps://prideatwork.ca/ >.

Accommodation

If you require an accommodation during the recruitment process, please let us know by contacting our confidential inbox HRRecruitment@osc.gov.on.ca

Visit Accessibility at the OSChttps://www.osc.ca/en/accessibility-osc >to review the OSC’s policies on accessibility and accommodation in the workplace.