2019 EuroCACS/CSX Onsite Conference Volunteers

ISACA relies upon the support of volunteers to facilitate smooth conference operations and an incredible attendee experience. Volunteers typically serve as workshop guides, session monitors, or wayfinders and are representatives of ISACA, working closely with ISACA staff and other volunteers, conference attendees, and speakers. Volunteers receive a discount on conference registration in exchange for at least one shift. Those who do not sign into their shift will be charged the regular conference rate.

1. Click here to select your shift via SignUpGenius. (Do not click apply above on this page; you will NOT be signed up to volunteer.)
2. After you finish your shift selection, you'll receive an email confirmation from SignUpGenius with your volunteer promo code.
3. Register for EuroCACS/CSX using the promo code and pay the discounted rate. 

Shifts are filled on a first-come, first-served basis, and volunteers must register for the conference using the promo code in the Sign Up Genius confirmation email immediately after signing up to volunteer. Failure to register and pay the fees will result in forfeiting the volunteer shift. 

Volunteer Criteria/Composition needed:

• Commitment to serve the role selected. Please identify a replacement if you must cancel less than 72 hours before the conference.
• Pleasant, positive demeanor as a representative of ISACA.
• Flexibility to effectively adjust to unexpected circumstances.
• Ability to travel to conference location. ISACA will not reimburse travel expenses.

Volunteer benefits:
Volunteers are entitled to the following benefits depending on their role. Any volunteer who does not complete a full shift or cancels will be invoiced for the full registration amount.

• US$1350 off standard registration rate. (Additional discount codes do not apply.)
• Earn up to 18 CPE hours for continuing education attending the conference.

Location: Palexpo Convention Centre, Geneva, Switzerland. Mandatory orientation will be on Tuesday, 15 October at 17:30. (Separate registration is required for workshop attendance.)

Volunteer Roles:
Workshop Guide

• Guide workshop attendees to the correct room, assist with badge scanning and ensure that the attendees attend only the workshop for which they registered.
• Monitor multiple workshop rooms and contact ISACA staff with any issues. Wayfinders are expected to check each room every hour and may handle personal work outside the workshop rooms.
• This position does not enable the volunteer to attend the workshop session or claim CPE hours.
• Volunteers may take advantage of the conference discount for volunteers and partake in the workshop breakfast and lunch during the volunteer shift (as available).

• Provide directions within the conference venue hotel and help attendees find their way to their desired destination.
• Provide answers to the most common directional questions asked such as registration desk, exhibit hall, general session room, concurrent session rooms, lunch, receptions.
• You will also serve as a back-up for other volunteer roles (such as session room monitor or registration desk), in case of a last-minute cancellation.

• Help speaker(s) with presentation set up and hand out any relevant materials to the attendees
• Make sure that all attendees scan into the session they are attending
• Usher attendees to available seating within the session room
• If all seats have been filled within the session room, please alert the volunteer lead (or ISACA staff) immediately to determine if additional seating accommodations within the room can be made
• Make general announcements and reminders to session attendees
• Complete the Room Monitor Sheet during the session and return it to an ISACA staff member at the registration desk
• Monitor room environment (i.e. room temperature, cleanliness, etc.) and inform ISACA staff of any issues, attendee complaints or feedback