Presenter: Neetu Choudhary
Topic: Strategies to manage difficult people and situations during meeting/ presentation
Encountering difficult people or situations is evitable for quality professionals during their pursuit of excellence. Knowing the strategies to deal with such uncomfortable situations while meeting or presenting is a tool every quality professional would always appreciate in the long run. There are effective, practical, and professional strategies to confront such situations and people professionally and effectively. The ultimate objective is to have fruitful, value-adding meetings and presentations. Along with quality proficiency, people management skills are imperative skills quality professionals require to win the fort of excellence.
Neetu Choudhary- Neetu Choudhary is the renowned Trainer, Keynote Speaker, Thought Leader, Continuous Improvement Leader, Executive Coach, and Business Excellence professional with more than 20 years of experience. Her unique training style is based on neuroscience, neuroplasticity, neurotransmitters, NLP, emotional intelligence, growth mindset. She is a certified NLP Practitioner, Coaching Essentials- Neuro-Semantics, Emotional Intelligence Coach, and Reiki Master. Her niche in coaching is life solutions based on neuroscience, growth mindset, emotional intelligence, mindfulness, and hypnotherapy. She is a Polyglot and worked with people from different cultural backgrounds worldwide. Neetu holds a Master’s degree in Computer Application with honours, ASQ Certified Six Sigma Black Belt practitioner, EFQM certified Assessor, CMMI Associate, ISACA certified in the governance of enterprise IT (CGEIT), ISO 9001-2015 certified lead auditor, ITIL Foundation.
She is an author, speaker, YouTuber and presented papers at various international conferences. She is a business excellence assessor for various international awards Dubai Quality Awards, UAE Innovation Awards, TAQDEER award by Dubai Government for labourer, SKEA awards & MRM Business Excellence Award, Innovation Award, and Customer Excellence Award by Dubai Chamber of Commerce and International Business Excellence Awards and ASQ – ITEA International Team Excellence Awards. She has successfully led the implementation of various quality and business excellence initiatives on multiple frameworks like - CMMI Dev & SVC, PMO establishment; ISO 20000-1 IT Service Management; KPIs, EFQM, ITIL, ISO 9001, Cobit, TMMi, Six Sigma, Lean, Kaizen, Agile, DevOps, Balanced Scorecard, Strategy mapping, etc.
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