Member Experience Leadership Series Webinar —Rethinking Trust & Leadership

21 January 2026 | 12:00 PM (ET) / 11:00 AM (CT) / 9:00 AM (PT) / 17:00 (UTC)
Free for ISACA members and US$125 for non-members. (Not a member? Join now!)
1 FREE CPE FOR MEMBERS

When the world feels complex and fast-moving, trust becomes a powerful source of clarity and confidence. It gives people the courage to take smart risks, collaborate across teams, and lean into change instead of resisting it. Yet despite how often we use the word, trust is still clouded by myths. In this keynote, Rachel deconstructs those misconceptions and invites audiences to rethink trust as something they can actively shape. With her ‘Risk–Trust Lens’ framework, she shows why the balance between risk and trust is the hallmark of adaptive leadership and shares practical tools leaders can use to build cultures where people feel safe, supported, and ready to step into the unknown.

Learning Objectives:

• See trust and risk differently: Learn to apply Rachel’s Risk–Trust Lens to distinguish between the two, understand how they interact and why trust is often mistaken for risk management or compliance.
• Apply the idea of a trust leap: Discover why innovation and change depend on people making trust leaps and how leaders can create the conditions that make those leaps possible.
• Understand what makes a person and culture trustworthy: Learn the essential traits of capability and character and how to consistently earn and sustain trust over time.

Unable to attend? You should still register! Registering gets you access to view this event on-demand until 12:00pm CT on 21 April 2026. For more information, please visit the Member Experience Leadership Series page.

Rachel Botsman
Global Trust Expert