Chapter Privacy Policy

This policy outlines ISACA Jacksonville Chapter (Chapter) policies with respect to the treatment of the personally identifiable information (PII), which is defined to include any information that could be used to directly or indirectly identify an individual, such as name, email or home address, phone number, as well as information that is maintained in connection with individually identifiable information, like credit card numbers, demographic information, and the like, of the following individuals:

• Current and past website users and individuals who purchase materials;
• Members (both current and past);
• Event attendees, speakers, sponsors, survey respondents, and other participants in Chapter programs; and
• Non-member volunteers who participate on Chapter projects and/or volunteer groups.

This policy applies to handling of personally identifiable information stored in all forms (whether on paper, electronically – including on computer hard drives, CD ROMs, removable flash drives – or otherwise) by Chapter. It does not describe the treatment of information by legally independent entities that may work with Chapter, including ISACA International.

This policy is for internal use by Chapter volunteers, members and by others (such as contractors, vendors, committee members, and the like) who have access, in the course of their duties for Chapter, to PII (as defined below) maintained by or on behalf of Chapter.

The Chapter Secretary is responsible for Chapter’s privacy program.

Chapter provides notice about its policies and practices relating to personally identifiable information and identifies the purposes for which information is collected, used, stored, shared, and secured. Chapter’s notice program includes the following elements:

• When feasible (and/or legally required) Chapter provides notice to individuals before their personally identifiable information is collected.
• Chapter provides notice and obtains consent (as legally required) before information it maintains is used for a purpose that is either unrelated to the purpose for which the information was originally provided, or that is for a purpose that was not disclosed in the original notice to the individual.
• Chapter provides external notice about its privacy practices on its website. The notice describes how personally identifiable information is collected, used, stored, and shared, and secured.
• Chapter provides notice in its various printed information collection forms about how personally identifiable information will be used.
• Chapter also provides notice in situations other than traditional online or offline information collection, such as when people are taking surveys or attending meetings and instructs its members about when notice must be provided.

This Internal Privacy Policy is used to inform Chapter personnel (and others, such as volunteers, contractors, etc., who will access personally identifiable information maintained by Chapter and who have a responsibility to adhere to this policy) about Chapter’s responsibilities with respect to use of personally identifiable information, and is distributed to personnel along with the privacy notice.

Chapter currently collects personally identifiable information from:

• member applications;
• member completed survey’s;
• completed meeting critiques; or
• other means as approved by the individual members.

Note: Completing a membership application included agreement to:

• Your contact information will be used to fulfill your request to become an ISACA member and may also be used by ISACA to send you information about related ISACA goods and services, and other information in which we believe you may be interested. As an ISACA member, we will be sure to keep you up-to-date on the latest products and services that are available to our community.
• By applying for membership, you confirm the information provided on this form is complete and accurate, and you authorize ISACA to contact you at the address and numbers you have provided, including to provide you with marketing and promotional communications. You further represent that the information you provided is yours and is accurate. To learn more about how we use the information you have provided on this form, please read ISACA’s Privacy Policy, available at www.isaca.org. Should you elect to attend one of our events or purchase other ISACA programs or services, information in your submission may also be used as described to you at that time.

Chapter uses fair and lawful means to collect information, collects information using methods that have been reviewed and approved by the chapter designee responsible for the Chapter privacy program, and analyzes third-party sources of personally identifiable information to determine if those third parties are reliable data providers. In the online environment, Chapter uses some common passive data collection mechanisms, including cookies.

It is Chapter’s policy not to develop or acquire additional information about those individuals whose personal information is covered by this policy, unless it has obtained consent from those individuals. Certain exceptions apply, including to build behavioral profiles or to obtain information to verify applicants for courses or certification

To the extent feasible, keeping in mind Chapter’s legal obligations, business goals and resources, Chapter gives individuals choice about how their information will be used. This choice includes, for example, seeking consent and/or providing clear notice about the usage of personally identifiable information.

Chapter informs individuals what choices they have about how information will be used, stored, or shared with third parties. The following are some representative examples of the types of situations when Chapter either gives individuals choice or seeks consent to posting names in newsletters for certifications awarded, new member welcome, and chapter or national events.

Chapter uses personally identifiable information it obtains for the following purposes:

• Those purposes described in Chapter’s privacy policy, and as described at the time it collects information (for example, in an online or offline form);
• To process individuals’ requests;
• For purposes that a reasonable individual would view as related to the purpose for which an individual provided information; and
• For other legitimate business purposes of Chapter that are permitted by applicable laws, rules and regulations, and/or that are in keeping with appropriate industry guidelines and practices.

Chapter shares personally identifiable information with third parties only for legitimate business purposes and as permitted by applicable law, rules and regulations.

Instances when Chapter may share information include:

• To vendors or third-party to deliver or provide goods and services, including, for example, exam testing agencies and training providers and partners, product-fulfillment companies, or third party event hosts;
• To the IT Governance Institute, ISACA Headquarters, and from time to time volunteers (such as ISACA board members) performing tasks on Chapter’s behalf;
• To those who wish to determine if an individual is certified provided that the requester presents to Chapter the certification number and last name of the individual;
• To investigate potentially fraudulent or questionable activities;
• In anticipation of and in the course of an actual or potential sale, reorganization, consolidation, merger, or amalgamation of all or part of Chapter’s business or operations; and
• When Chapter believes it is necessary to cooperate with law enforcement or in response to a legitimate government request.

Individuals are notified of Chapter’s practices with respect to the sharing of information with third parties in Chapter’s privacy policy, accessible on the Chapter website.

When sharing information, Chapter limits the amount and type of information shared to that which the other party needs or that is relevant to the other party. If Chapter shares personally identifiable information with a vendor or other third party providing services on Chapter’s behalf, Chapter requires that the third party use the data as directed by Chapter and that it maintains the confidentiality and security of the data.

Chapter will take appropriate remedial actions if it becomes aware of any situation in which a third party misuses personally identifiable information.

Those who wish to access their information or have their information updated are directed in Chapter’s privacy policy to contact Chapter by email, regular mail, or phone. Such requests will be answered and addressed under the direction and supervision of chapter designee responsible for the Chapter privacy program.

Chapter relies on individuals to provide it with complete and accurate personally identifiable information and in certain circumstances may require individuals to represent and warrant that the details they have provided are their own, are complete, and are accurate.

Chapter’s current policy to retain information per the Record Retention policy.

When Chapter finds that it has extensive information it is not using, it will determine appropriate means to dispose of personally identifiable information in a secure manner in keeping with its legal obligations.