2023 ISACA Digital Trust World Conference Boston Volunteers

< return to list
Signup Deadline: 01 May, 2023
Starts: 09 May, 2023
Ends: 11 May, 2023
Location: Hynes Convention Center, Boston, MA 02115 volunteer opportunity location


ISACA’s inaugural Digital Trust World conference will be held 9-11 May in Boston, Massachusetts, USA! 

Conference volunteers will support smooth conference operations and an incredible attendee experience. In return, volunteers receive a substantial discount on the cost of conference registration, and are able to participate in educational, networking, and social activities outside of scheduled volunteer shifts.


Volunteers shifts are available as session monitors, wayfinders, membership lounge hosts, or exhibit hall support. Those serving are representatives of ISACA, and work closely with ISACA staff and other volunteers, conference attendees, and speakers. 

*Please note, some volunteer shifts will not be able to attend sessions. Refer to descriptions below.

TO SIGN UP: DO NOT CLICK APPLY ABOVE. Please visit our volunteer scheduler on Sign Up Genius to see available slots, which are filled on a first-come, first-served basis. (If the schedule is full and you would like to be added to a waitlist, please email volunteer@isaca.org.) Volunteers will receive the conference discount code in the confirmation email and MUST register for the full conference pass and pay within one week or forfeit their shift.

Shifts are filled on a first-come, first-served basis. ISACA will be filling the following roles for the 2023 Digital Trust World Conference (Boston): 


  • Provide directions within the conference venue for attendees seeking specific a destination(s).
  • May assist with general session support, scanning badges and/or helping attendees find seating.
  • Provide answers to the most common directional questions asked such as registration desk, exhibit hall, general session room, concurrent session rooms, lunch, receptions.
  • You may serve as a back-up for other volunteer roles (such as session room monitor or registration desk), in case of a last-minute cancellation.

Session Monitor

  • Ensure speaker arrives and can connect to the AV.
  • Assist attendees entering the session with badge scanning and finding seats.
  • Make general announcements and reminders to session attendees.
  • Complete the Session Monitor Form providing feedback on each session.
  • Monitor room environment (i.e. room temperature, cleanliness, etc.) and inform ISACA staff of any issues, attendee complaints or feedback

Membership Loyalty Lounge Host

  • Welcome Platinum and Gold members to the lounge and brief them on available amenities and key details.
  • Provide answers to the most common attendee questions such as session and mealtimes, exhibit hall hours, and special activities and entertainment.
  • Be resourceful in answering uncommon attendee questions such as securing a private space for a meeting, finding an outlet adapter, or other non-conference related needs.
  • Monitor room environment and ambience (i.e. room temperature, cleanliness, etc.) and inform ISACA staff of any issues, attendee complaints or feedback. Perform light room maintenance if necessary.
  • Volunteers may not attend sessions during their shift. May conduct personal work while supervising the room provided it does not interfere with responsibilities.

Exhibit Hall Support

  • Assist ISACA with line support and ticket collection for t-shirt creation experience in exhibit hall
  • Help answer attendee conference and directional questions
  • Volunteers may not attend sessions during their shift

Volunteer Criteria:

  • Must register as a full conference attendee and pay for the conference by 17 April 2023.
  • Attend a mandatory onsite orientation 9 May, 12:30 pm Central Time.
  • Commitment to serve the role selected. Please identify a replacement if you must cancel less than 72 hours before the conference.
  • Pleasant, positive demeanor as a representative of ISACA.
  • Flexibility to effectively adjust to unexpected circumstances.

Volunteer Benefits: 

  • A substantial discount off applicable in-person registration rate (full conference pass only, not daily or keynote passes.) *Volunteers who cancel or do not complete a scheduled shift will be invoiced for the full registration amount.
      • Onsite: US $518 member / US $638 nonmember
  • Opportunity to network with other attendees and speakers.
  • Digital Trust World - Boston offers up to 20.5 CPEs for the full conference pass. Volunteers, as all attendees, may claim CPEs based on the sessions attended. Additional CPE for volunteering is not available.


All volunteers must have an ISACA Participation Agreement on file.  To see if your agreement is active, visit your volunteer profile. Access all volunteer policies here.



Audit & Assurance
Emerging Technologies
Information Technology

Volunteers Needed:

60 (22 open slots)

Experience Required:

No Experience Necessary

Engagement Points:


Staff Facilitator:

Noelle Pickler
Senior Manager, Community Engagement Operations

ISACA's Philosophy on Volunteer Engagement

ISACA encourages the active participation of our dedicated professional community in relevant, compelling and innovative activities at both the regional and international levels. With appreciation for the talent, expertise and experience each person contributes, volunteers and staff work collaboratively to fulfill ISACA's purpose and promise, while benefiting from incredible experiences and accomplishments that instill confidence in our professional and personal growth.