2023 Digital Trust World Conference Volunteer Lead

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Signup Deadline: 28 Feb, 2023
Starts: 08 May, 2023
Ends: 12 May, 2023


Conference volunteers are necessary to facilitate smooth meeting operations and ensure a quality experience for all attendees. The Volunteer Lead of the conference will be responsible for overseeing all volunteer operations throughout the course of Digital Trust World, 9-11 May in Boston, MA, USA, in conjunction with the staff volunteer engagement contact. The Lead will also be the liaison between ISACA staff and the individual volunteers.

This is not a conference shift opportunity. The volunteer lead is not considered a conference attendee and may attend sessions if schedule permits, knowing that there are often unexpected things that come up on site.

Conference volunteer shifts (session monitors, registration, etc.) will be posted in the coming months. If that's how you want to help, check back later to sign up and get your registration discount!

Anticipated outcomes:
The Volunteer Lead will ensure continuity of volunteer services for the event:

  • Send email to all volunteers introducing yourself as the main point of contact during the event.
  • Co‐conduct an on‐site volunteer orientation with ISACA staff on Monday afternoon, 8 May, before the start of the conference.
  • Arrive early each morning of the conference, check‐in all volunteers and be sure they are in place prior to the start of their shifts.
  • Periodically check that all volunteers remain in place for the duration for their role (specifically prior to the conclusion of each break and meal.)
  • In the case of a volunteer no‐show or last‐minute cancellation, the Volunteer Lead will be responsible for notifying ISACA staff immediately and finding someone to fill that role. If they are unable to find someone to fill the role, the Lead will be responsible to execute the duties of that position.
  • Distribute session room monitor sheets at the beginning of each day and collect completed sheets at the end of each day and submit to ISACA HQ staff.
  • Check‐out each volunteer at the end of their shift and confirm they have fulfilled the role.
  • Handle reasonable requests by session monitors (such as AV assistance, temperature control, etc.)
  • Set up a message group to easily communicate with all onsite volunteers (i.e. What’s App) and respond accordingly or relay necessary messages to ISACA staff.
  • Take some photos of our great volunteers to be recognized on social media.


  • Anticipated start date: 3:00pm local time on Monday, 8 May 2023
  • Anticipated end date: 6:00pm local time on Thursday, 11 May 2023

Estimated time commitment: Up to 12 hours per day (varies based on conference schedule)

Location: Hynes Convention Center, 900 Boylston Street, Boston, Massachusetts, USA

Volunteer Criteria/Composition needed:

  • A positive and friendly demeanor as a representative of ISACA
  • Effective communication skills to lead volunteers and liaise with ISACA staff
  • Must be well‐organized and detail‐oriented
  • Must be tactfully assertive and able to delegate responsibilities effectively
  • Flexibility to effectively adjust to unexpected circumstances
  • Should have attended an ISACA Global conference within the last 5 years
  • ISACA membership preferred

Volunteer benefits:

  • Up to 10 CPE credits (max 20 annually) in the area of Working on ISACA Boards/Committees/Working Groups.
  • 4 night’s stay (room and tax) at the conference hotel. (Transportation is at the individual’s expense.)
  • Access to the conference and related events if schedule allows, and ability to claim CPE for any sessions attended (in the category of ISACA professional education activities and meetings.)
  • Meals as included with the conference attendee package.

All volunteers must have an ISACA Participation Agreement on file.  To see if your agreement is active, visit your volunteer profile. Access all volunteer policies here.


Global Community

Volunteers Needed:

1 (1 open slot)

Experience Required:

4 - 6 Years Industry Experience

Engagement Points:


CPE Credits:


Staff Facilitator:

Melissa Swartz
Director, Membership and Community Operations

Nominate Volunteers

Do you know someone who would enjoy this unique opportunity?

ISACA's Philosophy on Volunteer Engagement

ISACA encourages the active participation of our dedicated professional community in relevant, compelling and innovative activities at both the regional and international levels. With appreciation for the talent, expertise and experience each person contributes, volunteers and staff work collaboratively to fulfill ISACA's purpose and promise, while benefiting from incredible experiences and accomplishments that instill confidence in our professional and personal growth.