2026 Chapter E-commerce Transition Task Force

Task Force members will support necessary change management for chapter administration associated with ISACA Global’s transition to a new e-commerce system. 

The Task Force can expect to meet approximately monthly via Teams virtual meeting, with some offline work and email communications between meetings. 

Anticipated Outcomes:

• Understand the opportunities afforded to ISACA with the new system and necessary changes to scale support of our members, including understanding the membership and certification cycles.
• Provide input on support and change management needed from ISACA global for encouraging renewals in the new anniversary cycle.
• Amplify messaging to fellow chapter leaders around upcoming changes, respond to concerns and/or relay them to ISACA Global where appropriate.
• Give feedback on regional pricing model and chapter pricing best practices.
• Advise on chapters’ needs related to group invoicing and remittances for dues payments.
• Provide feedback on proposed best practices and documentation related to this transition.
• Lead by example with other chapter leaders by ensuring that their chapter is responsive to change management steps.

Volunteer Criteria:

• Active 2026 ISACA Membership
• 2+ years experience as a chapter leader in a President, VP, Treasurer, Secretary, or Membership role preferred
• Current chapter leader
• ISACA certification holders preferred
• Regional representation required
• Open minded
• Solutions oriented with a focus on scalability
• Experience with change management preferred
• Experience with a significant project development and deployment preferred

Volunteer Benefits:

• Up to 5 CPE credits (max. 20 annually) in the area of Working on ISACA Boards/Committees/Working Groups upon successful completion of the term.
• Influence communications and operations rollout of new system to chapters.
• Ensure that chapter leaders are equipped with appropriate information and resources to facilitate a smooth transition.

All volunteers must have an ISACA Participation Agreement on file.  To see if your agreement is active, visit your volunteer profile. Access all volunteer policies here.

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