Chapter Privacy Policy

I Privacy Policy

Your Privacy Rights

This Privacy Policy describes how the ISACA Silicon Valley Chapter ("ISACA-SV Chapter") collects, uses, shares, and retains personally identifiable information you provide. The Policy is effective as of July 1, 2011. This Privacy Policy applies only to information collected by ISACA Silicon Valley Chapter ('we" or "us") at It does not apply to information collected or used by ISACA International ("ISACA") web sites, including (for the ISACA International Privacy Policy, please visit ISACA Privacy Policy – Your Privacy Rights). This Privacy Policy also does not cover the practices of ISACA Chapter business partners (such as vendors, sponsors, or advertisers), nor does it apply to personally identifiable information that we collect from or about our employees, consultants, contractors, vendors, sponsors, or advertisers.

Modifications to this Policy

From time to time, ISACA Silicon Valley Chapter may need to update or modify this Privacy Policy, including to address new issues or to reflect changes on our web sites. To the extent required by law, ISACA Silicon Valley Chapter will notify you of material changes to this Privacy Policy, including by posting the most recent version of the Privacy Policy and information about the changes from the previous version on ISACA Silicon Valley Chapter web site (

International Visitors

If you are providing personally identifiable information and are not a resident of the United States, your country's laws governing data collection and use may differ from those in the United States, in particular, the U.S. may not provide the same level of protections as those in your own country. By providing information to ISACA Silicon Valley Chapter, you are transferring your personal data to the United States, and you consent to the transfer to, retention of and processing of your data in the United States.

Collection of Personally Identifiable Information

ISACA Silicon Valley Chapter collects and maintains a variety of personally identifiable information, including email addresses, phone numbers, business and home addresses, as well as demographic information such as courses or areas of study in which you may be interested. ISACA Silicon Valley Chapter collects information directly from you through online registration forms, as well as offline, through exam or event registration or attendance forms. Information is collected and maintained from members, exam candidates, those who have been certified by ISACA, applicants, event attendees, speakers, participants in ISACA Silicon Valley Chapter programs, purchasers of ISACA Silicon Valley Chapter products and services, current and past web site users, survey respondents, and others. To the extent that information requested is not required for your participation in a given ISACA Silicon Valley Chapter program, you will be told which information is optional. Should you fail to provide optional information, certain ISACA Silicon Valley Chapter programs or features may not be available to you.

ISACA Silicon Valley Chapter may also maintain information about you that you do not directly provide, whether it is information received from third parties, such as business partners who provide exam administration services, or information ISACA Silicon Valley Chapter collects about your activities. For example, ISACA Silicon Valley Chapter keeps track of which events you have attended (meeting and conferences), which boards and committees you have served on, and which chapter offices you have held.

Passive Online Data Collection
ISACA Silicon Valley Chapter also collects certain information passively, such as collecting online, non-identifying information through the use of cookies technology and/or Internet Protocol (IP) address tracking. Non-personal identification information might include the browser used by you, the type of computer, the operating systems, the Internet service providers, and other similar information. The ISACA Silicon Valley Chapter system also automatically gathers information about the areas you visit on the Site and about the links you may select from within the Site to other sites. Most browsers are set to accept cookies. You can set yours to refuse cookies, or to alert you when cookies are being sent; however, if you disable cookies, the full functionality of our sites may not be available to you.

On the ISACA Silicon Valley Chapter Site, there may be certain third-party advertisers whose advertisements contain cookies that collect data from you. Some of those cookies may contain tracking mechanisms that observe your behavior across multiple Sites. ISACA Silicon Valley Chapter does not control the use of cookies by advertisers or third parties displaying data on the Site or on the sites you visit using links from the Site.

Use, Sharing and Retention of Personally Identifiable Information

ISACA Silicon Valley Chapter uses personally identifiable information for the purposes described at the time of collection or as otherwise described to you; to process your requests; to report to others about whether you are certified or not; as permitted by law to provide you with information about ISACA Silicon Valley Chapter, our products and services or other products and services in which we believe you may be interested; or for other legitimate ISACA Silicon Valley Chapter business purposes, including order processing, processing of certification or membership applications, or registering you for event or training programs. We may also use your personally identifiable information to tailor your experience at our sites, to compile and display content and information that we think you might be interested in, and to provide you with content according to such preferences. ISACA Silicon Valley Chapter also publishes the names, titles, business affiliations of officers, committee members and others who have assisted with initiatives or projects.

ISACA Silicon Valley Chapter may share personally identifiable information with third parties for legitimate business purposes, including for the following reasons or in the following circumstances:

  • To vendors or third-parties who deliver or provide goods and services or otherwise act on behalf of or at the direction of ISACA Silicon Valley Chapter, which third parties include, for example, exam testing agencies and training providers and partners, product-fulfillment companies, third-party event hosts, other third parties who may provide services on web sites that are accessible from links on one of our Site, and credit card companies processing payment;
  • To ISACA Silicon Valley Chapter volunteers and board members;
  • To ISACA and other ISACA Chapters, the IT Governance Institute, and if you participate in our "Enterprise Participation Program," your information will be shared with your organization's program coordinator;
  • If you are an event attendee, speaker, or sponsor, certain of your information will be included in the event roster, which roster will be publicly disclosed, and may also be shared with third-party event sponsors and exhibitors;
  • To investigate potentially fraudulent or questionable activities;
  • In anticipation of and in the course of an actual or potential sale, reorganization, consolidation, merger, or amalgamation of all or part of our business or operations; and
  • When we believe it is necessary to cooperate with law enforcement or in response to a government request, including if specifically requested or required, as otherwise permitted by law, and for other valid ISACA Silicon Valley Chapter business purposes.

ISACA Silicon Valley Chapter also may use your profile information on an aggregate basis – without personal identifiers – to provide third parties with information, such as to help us develop new features and content for the Site, and to provide Sponsors and others with aggregate information about our users and the usage patterns of the Site.

ISACA Silicon Valley Chapter retains personally identifiable information for as long as necessary for its legitimate business purposes, and as otherwise permitted by applicable law.


ISACA Silicon Valley Chapter uses reasonable measures to safeguard sensitive personally identifiable information, which measures are appropriate to the type of information maintained, and follows applicable laws regarding safeguarding any such information under our control. In addition, in some areas of our Site, ISACA Silicon Valley Chapter may use Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption technology to enhance data privacy and help prevent loss, misuse, or alteration of the information under ISACA Silicon Valley Chapter control.

ISACA Silicon Valley Chapter cannot guarantee, however, that your information will remain secure. The Internet by its nature is a public forum, and ISACA Silicon Valley Chapter encourages you to use caution when disclosing information online. Often, you are in the best situation to protect yourself online. You are responsible for protecting your username and password from third party access, and for selecting passwords that are secure.

Links to Third-Party Sites

From time to time, ISACA Silicon Valley Chapter will provide links to third-party web sites, or advertisements will contain links to third-party sites. For example, ISACA Silicon Valley Chapter may link to a third party who is assisting in or is providing online training services. These links are provided as a service to you. These sites are operated by independent entities that have their own privacy policies. ISACA Silicon Valley Chapter's Privacy Policy does not apply to such other sites or to the use that those entities make of your information. ISACA Silicon Valley Chapter has no control over the content displayed on such sites, nor over the measures, if any, that are taken by such sites to protect the privacy of your information.

Your Privacy Rights Relating to Certain Information Disclosures

If you have an established business relationship with us you may request from us a list of the categories of personal information we have disclosed to third parties for those third parties' marketing purposes, and a list of all third parties to whom we have shared that information. We will include in that list the names and addresses of the third parties who received the information and used it (or who we believe may have used it) for their own marketing purposes.

How to Contact ISACA Silicon Valley Chapter and Modify Your Information or Preferences

To exercise your rights, you may make one request each year by:

Using the email IDs provided in the Contact section.

Indicate in your letter that you are making a "Shine the Light" inquiry. Responses to requests sent to this email address will be provided within 30 days.

Questions regarding this Privacy Policy should be directed to ISACA Silicon Valley by emailing to the board member listed on the right side of this page. If you would like to modify the types of marketing email messages you receive from ISACA Silicon Valley Chapter, you may do so by following the instructions within the body of any email message that you receive from us.


ISACA Silicon Valley Chapter does not believe its Site is appealing to children, nor is it directed to children under 13. ISACA Silicon Valley Chapter does not knowingly collect personally identifiable data from persons under the age of 13, and strives to comply with the provisions of COPPA (The Children's Online Privacy Protection Act). If you are a parent of a child under 13, and you believe that your child has provided us with information about him or herself, please email us at


II Event Cancellation and Refund Policy

ISACA Silicon valley aims to keep the costs minimum for such events. Also due to prior payments made to venue and instructor, no cash refund will be provided. If you cancel your registration one day prior to the event, a credit will be given to attend a future event (Meeting / Training) within 1 year of payment. No credit will be given for the cancellation request on the day of the event or later.

III Photography Policy

Photographs taken at the ISACA-SV events will be used in ISACA-SV Website, and other marketing materials.