1. Start Here - Instructions ▶

Please read the Team Lead instructions thoroughly to make this a successful event for your chapter.
Download the Participant Instructions file and provide it to members as needed.

-Download the Team Lead instructions (PDF)
-Download the Participant instructions (non-admin) (PDF)

Quick-Reference Checklist:
  1. Find local charities or nonprofit organizations who need volunteers on 4 October.
    • Confirm the time, needs, number of people with the organization.
    • Consider hosting family-friendly opportunities as appropriate.
  2. Review the Team Lead instructions.
  3. Log into your Helper Helper admin account. 
  4. Add the organization and opportunity details in Helper Helper.
  5. Promote the opportunity(ies) to your chapter members. 
    • Members create a free account with Helper Helper and sign up for the opportunity they want to support.
  6. The day of the event, track attendance in the app and encourage everyone to upload photos to their Helper Helper account and post on social media using #ISACACommunITyDay to be added to the live feed.
  7. Remind all participants to validate their activities and hours in Helper Helper when they are done to be included in our global impact celebrations.

2. Promoting CommunITy Day Participation ▶
Before the Event - Communicate early and often. Members must have enough time to add this event to their calendar and make arrangements to be there!

During the Event - Share your chapter's CommunITy Day impact with the world!

These assets and more are available in the Resource Library. To request EPS or AI file types (for high resolution, printing large images) email volunteer@isaca.org. 

Any printed pieces (flyers, frames, banners, etc.) are up to the chapter's discretion and expense to print.

3. CommunITy Day Team T-Shirts ▶

Team Leads are responsible for ordering t-shirts for chapter participants and distributing them prior to the event. ISACA is offering a bonus to the chapter's marketing assistance program funds to offset costs. See the Team Lead Instructions for details. Additional expenses are the responsibility of the chapter (or individual participants.)

Individual participants not signing up for a chapter activity may purchase CommunITy Day t-shirts from the ISACA storefront (inventory limited). This is at the individual's expense, and t-shirts may be used annually to show your volunteer spirit.  

4. Liability Information ▶

When participants create an account in Helper Helper, they agree to terms that release ISACA and its chapters from any liability for injuries during volunteer activities and agree to allow ISACA to use their images. It is recommended that each chapter collect waivers from each participant on site. Please see this template. This would be managed by the individual chapter.

Please note: local law may require modifications to this language, ISACA cannot provide legal counsel to its Chapters, and it is in the best interest of each Chapter to obtain independent legal counsel for further assistance in limiting their liability.

5. Helper Helper - CommunITy Day App ▶
Helper Helper is the tool ISACA uses specifically for ISACA CommunITy Day! With all chapters using the same tool, ISACA can track the larger impact ISACA is making around the world. We use data from Helper Helper like the types of activities, number of chapters and people participating, locations around the world, etc.

All chapters and participants are required to use Helper Helper to facilitate activities and sign-ups.

  • Team Leads must enter all CommunITy Day activities in Helper Helper in advance of the event day (4 October 2025), and are responsible for promoting and managing participant sign-up activity.
    • Team Leads may also add local admins to help manage activities in Helper Helper, if needed.
  • Members must create a free account on Helper Helper to view and sign up for a chapter's CommunITy Day opportunities. 
    • Team Leads should also create an account which will be elevated to an admin account when appointment is approved.
    • Please do not create a new account; use the "forgot password" button to help you log in to an existing account.
  • Only local activities on 4 October 2025 should be entered into Helper Helper. Access will be removed following ISACA CommunITy Day 2025.

View Helper Helper's privacy policy here.

6. Activity Inspiration ▶
Anything that involves volunteering your time to make the world a better place is the right kind of activity for ISACA CommunITy Day! The opportunities are endless.
  • Activities could be related to advancing digital trust, but they do not have to be!
  • Remember this is a one-day activity, and does not have to be a significant time commitment; your chapter team can make a big difference in a couple of hours!
  • All activities must be documented in Helper Helper so ISACA can track our chapters' global efforts.
  • Regular chapter activities such as certification training do not count. 

Download our Activities Inspiration Guide here.
7. Questions? ▶
  • Team Leads who are also chapter leaders may access the Chapter Leader Exchange forum on ISACA Engage. There, you can connect with past and present CommunITy Day Team Leads to share ideas and best practices, ask questions, and find inspiration for your chapter's event.
  • Email volunteer@isaca.org. ISACA staff are here to help make your event a success!