ISACA’s 2025 North America Conference will be held 21-23 May in Orlando, Florida! Conference volunteers will support smooth conference operations and an incredible attendee experience. In return, volunteers receive a substantial discount on the cost of conference registration, and are able to participate in educational, networking, and social activities outside of scheduled volunteer shifts.
Responsibilities:
Volunteer shifts are available as session monitors, wayfinders, membership lounge hosts, or registration support. Those serving are representatives of ISACA, and work closely with ISACA staff and other volunteers, conference attendees, and speakers.
*Please note, some volunteer shifts will not be able to attend sessions. Refer to descriptions below.
TO SIGN UP: DO NOT CLICK APPLY ABOVE. Please visit our volunteer scheduler on Sign Up Genius to see available slots, which are filled on a first-come, first-served basis. (If the schedule is full and you would like to be added to a waitlist, please email volunteer@isaca.org.)
Volunteers will receive the conference discount code in the confirmation email and MUST register for the full conference pass and pay within one week or forfeit their shift.
Shifts are filled on a first-come, first-served basis. ISACA will be filling the following roles for the ISACA 2025 Norht America Conference:
Conference Opening Support (a unique all-day shift to support the start of the conference)
- Prepare free attendee bags and material (bag stuffing).
- Provide wayfinding assistance as needed.
- Assist with registration and other pre-conference support tasks as needed.
- Staff lunch will be provided (food options at the conference venue are very limited, please plan accordingly and bring snacks, etc. as this is an all-day shift.)
Wayfinder
- Provide directions within the conference venue for attendees seeking a specific destination(s).
- May assist with general session support, registration support, scanning badges and/or helping attendees find seating if needed.
- Provide answers to the most common directional questions asked such as registration desk, exhibit hall, general session room, concurrent session rooms, meal spaces, receptions.
- Be available to serve as a back-up for other volunteer roles (such as session room monitor), in case of a last-minute cancellation.
Session Monitor
- Ensure speaker arrives and can connect to the AV.
- Assist attendees entering the session with badge scanning and finding seats.
- Make general announcements and reminders to session attendees if needed.
- Complete the Session Monitor Form providing feedback on each session.
- May assist with running a microphone if speaker takes questions from attendees in the room.
- Monitor room environment (i.e. room temperature, cleanliness, etc.) and inform ISACA staff of any issues, attendee complaints or feedback.
Membership Loyalty Lounge Host
- Welcome Platinum and Gold members to the lounge and brief them on available amenities and key details.
- Provide answers to the most common attendee questions such as session and mealtimes, exhibit hall hours, and special activities and entertainment.
- Be resourceful in answering uncommon attendee questions such as securing a private space for a meeting, finding an outlet adapter, or other non-conference related needs.
- Monitor room environment and ambience (i.e. room temperature, cleanliness, etc.) and inform ISACA staff of any issues, attendee complaints or feedback. Perform light room maintenance if necessary.
- Volunteers may not attend sessions during their shift. May conduct personal work while supervising the room provided it does not interfere with responsibilities.
Volunteer Criteria:
- Must register as a full conference attendee and pay for the conference within one week of signing up for a volunteer shift.
- Attend a mandatory onsite orientation 20 May, 4:00-5:00 pm US Eastern Time (UTC -4)
- Commitment to serve the role selected. Please identify a replacement if you must cancel less than 72 hours before the conference.
- Pleasant, positive demeanor as a representative of ISACA.
- Flexibility to effectively adjust to unexpected circumstances.
Volunteer Benefits:
- A substantial, 60% discount off applicable registration rate (full conference pass only) *Volunteers who cancel or do not complete a scheduled shift will be invoiced for the full registration amount.
- US $658 member / US $818 nonmember
- Opportunity to network with other attendees and speakers.
- The ISACA 2025 North America Conference offers up to 18 CPEs for the full conference pass. Volunteers, as all attendees, may claim CPEs based on the sessions attended. Additional CPE for volunteering is not available.
All volunteers must have an ISACA Participation Agreement on file. To see if your agreement is active, visit your volunteer profile. Access all volunteer policies here.