2026 ISACA Member Value Research Interviews

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Signup Deadline: 12 Apr, 2026

Starts: 13 Apr, 2026

Ends: 24 Apr, 2026

Location: Online Opportunity

Description:

Volunteers will participate in targeted one-on-one research sessions to explore the underlying drivers of member perceptions and experiences, informing strategic priorities for ISACA’s membership programs. This research will be conducted by Highland Solutions, a trusted research vendor for ISACA, under direct supervision of ISACA staff.

Anticipated outcomes:

The qualitative research phase will support the development of a report that converts member insights into strategic recommendations for enhancing ISACA’s membership experience. As part of this work, the the results will be:

Identifying and prioritizing the underlying needs, expectations, and value drivers of members across different segments, capturing what truly makes membership “worth it” for various member types and regions.
Uncovering and analyzing the decision logic, trade-offs, and friction points that influence key membership outcomes (e.g., satisfaction, renewal intent), to explain the “why” behind quantitative survey findings and highlight areas where the member experience can be improved.
Synthesizing these qualitative insights into actionable recommendations and strategic guidance for ISACA – including refining membership offerings and engagement strategies, and informing adjustments to future surveys or initiatives – thereby ensuring the findings directly support informed decision-making.

One-on-one video interviews will be scheduled at a time and date convenient for you. Interviews will be conducted in English. Interviews will be recorded for research purposes only.

Volunteer Criteria:

Group 1: Early-Career Professionals (No Certifications)

0–5 years of experience in IT audit, cybersecurity, or related fields
Can speak to early-career challenges, onboarding, and entry-level needs
ISACA certifications not required
ISACA membership required

Group 2: Mid-Career Professionals (Certified)

5–15 years of experience in IS/IT roles (e.g., senior analyst, manager)
Holds at least one ISACA certification
Familiar with ISACA frameworks and services; geographic diversity preferred.
ISACA membership/certification preferred

Group 3: Later-Career Professionals (Not Retired)

15+ years of experience in senior or leadership roles in IS/IT
Offers strategic and historical perspective on professional evolution
ISACA membership/certification preferred; prior chapter or volunteer experience a plus

Volunteer benefits:

Gain early access to strategic insights shaping ISACA’s future membership experience and contribute directly to improving programs for professionals at your career stage.

All volunteers must have an ISACA Participation Agreement on file. To see if your agreement is active, visit your volunteer profile. Access all volunteer policies here.

Per the ISACA Terms of Use all users are prohibited from sharing ISACA content or services with generative AI tools. AI tools and notetakers are not permitted in any ISACA-led meeting. We appreciate your cooperation.

Interests:

Learning Solutions

Volunteers Needed:

25 (25 open slots)

Experience Required:

No Experience Necessary

Engagement Points:

Staff Facilitator:

Marie Gilbert

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ISACA's Philosophy on Volunteer Engagement

ISACA encourages the active participation of our dedicated professional community in relevant, compelling and innovative activities at both the regional and international levels. With appreciation for the talent, expertise and experience each person contributes, volunteers and staff work collaboratively to fulfill ISACA's purpose and promise, while benefiting from incredible experiences and accomplishments that instill confidence in our professional and personal growth.