2024 ISACA Conference North America Volunteers

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Signup Deadline: 14 Apr, 2024
Starts: 07 May, 2024
Ends: 10 May, 2024
Location: Phoenix Convention Center, 100 N. 3rd Street, AZ 85004 volunteer opportunity location


The ISACA 2024 North America Conference will be held 8-10 May in Phoenix, Arizona, USA!

Conference volunteers will support smooth conference operations and an incredible attendee experience. In return, volunteers receive a substantial discount on the cost of conference registration, and are able to participate in educational, networking, and social activities outside of scheduled volunteer shifts.

*Please note, some volunteer shifts will not be able to attend sessions. Refer to descriptions below.

TO SIGN UP: DO NOT CLICK APPLY ABOVE. Please visit our volunteer scheduler on Sign Up Genius to see available slots, which are filled on a first-come, first-served basis. (If the schedule is full and you would like to be added to a waitlist, please email volunteer@isaca.org.)

Volunteers will receive the conference discount code in the confirmation email and MUST register AND pay for the full conference pass within one week or forfeit their shift.

Please do not sign up for a spot if you cannot register and pay for the conference within one week. (Contact us at volunteer@isaca.org if you have extenuating circumstances and require an extension.)

Shifts are filled on a first-come, first-served basis. ISACA will be filling the following roles for the 2024 ISACA Conference North America: 


Volunteer shifts are available as session monitors, wayfinders, exhibit hall support, and membership lounge hosts. Those serving are representatives of ISACA, and work closely with ISACA staff and other volunteers, conference attendees, and speakers. 

Session Monitor

  • Ensure speaker arrives and presentation/technology are working properly.
  • Assist attendees entering the session with badge scanning and finding seats.
  • Make general announcements and reminders to session attendees.
  • Complete the Session Monitor Form providing feedback on each session.
  • May assist with running a microphone if speaker takes questions from attendees in the room.
  • Monitor room environment (i.e. room temperature, cleanliness, etc.) and inform ISACA staff of any issues, attendee complaints or feedback.


  • Provide directions within the conference venue for attendees seeking a specific destination(s).
  • May assist with general session support, scanning badges and/or helping attendees find session room seating.
  • Provide answers to the most common directional questions asked such as registration desk, exhibit hall, general session room, concurrent session rooms, lunch, activities, etc.
  • Be available to serve as a back-up for other volunteer roles (such as session room monitor), in case of a last-minute cancellation.

Membership Loyalty Lounge Host

  • Welcome Platinum and Gold ISACA members to the lounge and brief them on available amenities and key details.
  • Provide answers to the most common attendee questions such as session and mealtimes, exhibit hall hours, and special activities and entertainment.
  • Be resourceful (and involve ISACA staff if needed) when answering uncommon attendee questions such as securing a private space for a meeting, finding an outlet adapter, or other non-conference related needs.
  • Monitor room environment and ambience (i.e. room temperature, cleanliness, etc.) and inform ISACA staff of any issues, attendee complaints or feedback. Perform light room maintenance if necessary.
  • Volunteers may not attend sessions during their shift. May conduct personal work while supervising the room provided it does not interfere with responsibilities.

Volunteer Criteria:

  • Must register as a full conference attendee and pay for the conference within one week of signing up for a volunteer shift.
  • Attend a mandatory onsite orientation 7 May, 4:00 pm Mountain Time
  • Commitment to serve the role selected. Please identify a replacement if you must cancel less than 72 hours before the conference.
  • Pleasant, positive demeanor as a representative of ISACA.
  • Flexibility to effectively adjust to unexpected circumstances. 

Volunteer Benefits: 

  • A substantial, 60% discount off the full conference registration rate*
    *Volunteers who cancel or do not complete a scheduled shift will be invoiced for the full registration amount.
    US $638 member / US $798 nonmember
  • Opportunity to network with other attendees and speakers, and attend conference activities/sessions.
  • The ISACA North America Conference offers up to 19 CPEs for the full conference pass. Volunteers, as all attendees, may claim CPEs based on the sessions attended. Additional CPE for volunteering is not available. 


All volunteers must have an ISACA Participation Agreement on file.  To see if your agreement is active, visit your volunteer profile. Access all volunteer policies here.



Global Community

Volunteers Needed:

66 (66 open slots)

Experience Required:

No Experience Necessary

Engagement Points:


Staff Facilitator:

Noelle Pickler
Community Engagement Operations Manager

Nominate Volunteers

Do you know someone who would enjoy this unique opportunity?

ISACA's Philosophy on Volunteer Engagement

ISACA encourages the active participation of our dedicated professional community in relevant, compelling and innovative activities at both the regional and international levels. With appreciation for the talent, expertise and experience each person contributes, volunteers and staff work collaboratively to fulfill ISACA's purpose and promise, while benefiting from incredible experiences and accomplishments that instill confidence in our professional and personal growth.