2021 CommunITy Day Team Lead

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Signup Deadline: 30 Sep, 2021
Starts: 01 Oct, 2021
Ends: 15 Oct, 2021


Applications are currently offline due to ISACA's system upgrade. Please review the commitment below and email Melissa Swartz, Sr. Manager, Volunteer Engagement, at mswartz@isaca.org, to be considered for your chapter's CommunITy Day Team Lead appointment.

ISACA CommunITy Day is an annual day of service for members, their families and friends – individually or through their chapter – to change the world through local volunteer activities. In 2020, nearly 2,500 volunteer activities were completed in 55 countries making the world a better place.

CommunITy Day is 2 October 2021. CommunITy Day Team Leads are approved by their chapter president to coordinate local volunteer efforts with ISACA Global and facilitate a great experience for participants who want to help change the world. (Disregard the start date above as applications will be reviewed and approved on a rolling basis up to CommunITy Day.)

To learn more about CommunITy Day or to sign up to participate in a local activity, please visit the CommunITy Day webpage.

Team Leads can reference the Admin Toolkit for instructions on using Helper Helper, ordering t-shirts, marketing the event and much more.

Anticipated outcomes:

The Team Lead is responsible for:

  • Acting as the point person for communications from ISACA Global and disseminating information to local participants as needed.
  • Elevating admin access for local admins to manage individual opportunities (if needed).
  • Coordinating t-shirt orders with those from your respective chapter who have access to the Marketing Storefront to ensure timely delivery.
    • A US$200 marketing bonus is issued to chapters who confirm their Team Lead by 10 September 2021 and who organize an activity (by logging service hours on 2 October.)
  • Coordinate distribution of t-shirts to participants.
  • Ensuring that all participants validate their time in Helper Helper by 15 October in order to be calculated in the global statistics.
  • Responding to participant’s needs. Inquiries that come to ISACA Global will be filtered to the appropriate Team Admin for response.
  • Ensuring that photos are shared on social media using #ISACACommunITyDay and submitted to ISACA Global afterwards.

Volunteer Criteria:

  • Appointment by chapter president to coordinate local CommunITy Day logistics with ISACA Global.
  • Strong communication skills
  • Passion for volunteer service
  • Member of an ISACA Chapter
  • Have already created a (free) Helper Helper This is the tool ISACA uses for CommunITy Day sign ups and tracking global participation.

Volunteer benefits:

  • Up to 5 CPE credits (max. 20 annually) in the area of Working on ISACA Boards/Committees/Working Groups upon successful completion of the term. (Note: Time spent volunteering during CommunITy Day does not count toward CPE credits.)


All volunteers must have an ISACA Participation Agreement on file.  To see if your agreement is active, visit your volunteer profile. Access all volunteer policies here.


Global Community

Volunteers Needed:

150 (84 open slots)

Experience Required:

No Experience Necessary

Engagement Points:


CPE Credits:


Staff Facilitator:

Melissa Swartz
Director, Membership and Community Operations

ISACA's Philosophy on Volunteer Engagement

ISACA encourages the active participation of our dedicated professional community in relevant, compelling and innovative activities at both the regional and international levels. With appreciation for the talent, expertise and experience each person contributes, volunteers and staff work collaboratively to fulfill ISACA's purpose and promise, while benefiting from incredible experiences and accomplishments that instill confidence in our professional and personal growth.