CommunITy Day Admin Tools

Please read the Team Lead instructions thoroughly to make this a successful event for your chapter.
Download the Participant Instructions file and provide it to members as needed.

-Download the Team Lead instructions (PDF)
-Download the Participant instructions (non-admin) (PDF)

Quick-Reference Checklist:

1. Review the Team Lead instructions .
2. Determine your chapter's CommunITy Day, between 26 September - 4 October.
3. Find local charities or nonprofit organizations who need volunteers on your selected date.
   • Confirm the time, needs, number of people with the organization.
   • Consider hosting family-friendly opportunities as appropriate.
4. Submit the Event Intake Form to have the opportunity added to Helper Helper.
5. Log into your Helper Helper admin account to review and manage your opportunity.
6. Promote the opportunity to your chapter members.
   • Members create a free account with Helper Helper and sign up for the opportunity they want to support.
7. The day of the event, track attendance in Helper Helper and encourage everyone to upload photos to their Helper Helper account and post on social media using #ISACACommunITyDay.
8. Remind all participants to validate their activities and hours in Helper Helper when they are done to be included in our global impact celebrations.

Before the Event - Communicate early and often. Members must have enough time to add this event to their calendar and make arrangements to be there!

• Work with chapter leadership to identify communication opportunities like newsletters, emails, etc.
• Customize and email or print this flyer to promote participation (A4 and 8.5x11 sizes available)
• Add CommunITy Day to your chapter's event calendar on the Engage chapter website.
  • Make sure the Helper Helper sign up link is included in the external registration field.
• Use sample social media posts and images to start promoting your activities on all of your social media platforms.
• Customize the ISACA Chapter Press Release template and distribute as appropriate for your location.

During the Event - Share your chapter's CommunITy Day impact with the world!

• Use #ISACACommunITyDay in all of your posts to be searchable by other participants and picked up by the ISACA Global account.
• Handheld sign (A4 or 8.5"x11") for individuals to promote "ISACA is making a positive impact in ____!" [Insert location]
• Large frame for small group photos
• Handheld hashtag signs #ISACACommunITyDay
• Large banner for large group photos
  • Download the CommunITy Day Logo as JPG (for web, not to be used for large, high res printing)

These assets and more are available in the Resource Library . To request EPS or AI file types (for high resolution, printing large images) email volunteer@isaca.org.

Any printed pieces (flyers, frames, banners, etc.) are up to the chapter's discretion and expense to print.

Team Leads are responsible for ordering t-shirts for chapter participants and distributing them prior to the event. ISACA is offering a bonus to the chapter's marketing assistance program funds to offset costs. See the Team Lead Instructions for details. Additional expenses are the responsibility of the chapter (or individual participants.)

Individual participants not signing up for a chapter activity may purchase CommunITy Day t-shirts from the ISACA storefront (inventory limited). This is at the individual's expense, and t-shirts may be used annually to show your volunteer spirit.

• T-Shirt image and size chart

When participants create an account in Helper Helper, they agree to terms that release ISACA and its chapters from any liability for injuries during volunteer activities and agree to allow ISACA to use their images. It is recommended that each chapter collect waivers from each participant on site. Please see this template. This would be managed by the individual chapter.

Please note: local law may require modifications to this language, ISACA cannot provide legal counsel to its Chapters, and it is in the best interest of each Chapter to obtain independent legal counsel for further assistance in limiting their liability.

Helper Helper is the tool ISACA uses specifically for ISACA CommunITy Day! With all chapters using the same tool, ISACA can track the larger impact ISACA is making around the world. We use data from Helper Helper like the types of activities, number of chapters and people participating, locations around the world, etc.

All chapters and participants are required to use Helper Helper to facilitate activities and sign-ups.

• Team Leads must submit the Event Intake Form to have chapter CommunITy Day volunteer opportunities added in Helper Helper, and are responsible for promoting and managing participant sign-up activity.
  • It is recommended that chapter opportunities are submitted by 1 August to be included in ISACA Global promotions to members.
  • Team Leads may also add local admins to help manage activities in Helper Helper, if needed.
• Members must create a free account on Helper Helper to view and sign up for a chapter's CommunITy Day opportunities.
  • Team Leads should also create an account which will be elevated to an admin account to manage chapter opportunities.
  • Please do not create a new account; use the "forgot password" button to help you log in to an existing account.
• Only local activities supporting CommunITy Day should be entered into Helper Helper. Access will be removed following ISACA CommunITy Day 2026.

View Helper Helper's privacy policy here.

Anything that involves volunteering your time to make the world a better place is the right kind of activity for ISACA CommunITy Day! The opportunities are endless.

• Activities could be related to advancing digital trust, but they do not have to be!
• Remember this is a one-day activity, and does not have to be a significant time commitment; your chapter team can make a big difference in a couple of hours!
• All activities must be documented in Helper Helper so ISACA can track our chapters' global efforts.
• Regular chapter activities such as certification training do not count.
• Chapters should use their CommunITy Day activity to foster network and connection between members who are giving back together.

Download our Activities Inspiration Guide here .

• Team Leads who are also chapter leaders may access the Chapter Leader Exchange forum on ISACA Engage. There, you can connect with past and present CommunITy Day Team Leads to share ideas and best practices, ask questions, and find inspiration for your chapter's event.
• Email volunteer@isaca.org. ISACA staff are here to help make your event a success!